E-commerce is failing disabled people, say experts

 65% of consumers with a disability have abandoned a purchase due to poor accessibility. For our Evolution of E-commerce Deep Dive, accessibility experts from across the marketing industry tell us what needs to be done. Accessible design

Just 98% of websites meet basic accessibility needs/ Image via Unsplash

At its core, e-commerce should be something that removes the barriers to a shopping experience for everyone, says Dom Hyans, head of strategy at specialist disability and inclusion marketing agency Purple Goat. “Unfortunately, though. many people are doing it badly.”

EcommerceBrand PurposeWork & Wellbeing

More from Ecommerce


Analytics dashboard on laptop

How to leverage the power of paid search in peak sales season

E-commerce brands will have to be meticulous in their ads if they want to be visible this sales season. Polly Astill of Impression breaks down how to optimize your paid search strategy.


Criteo Holiday Checklist

An always-on approach to festive shopping season – advice for a successful Cyber Month

To make the most of the festive shopping season, brands should plan ahead now. Criteo’s Holiday Checklist offers a step-by-step guide to show you how.


A young woman shops e-commerce on her mobile cell phone

Publishers are going all in on e-commerce – here's why it’s an opportunity for retailers

With a likely recession on the horizon, marketers are being pressured to deliver performance on severely reduced budgets. Facing their own challenges, publishers have dived head first into creating commerce content to monetize their sites. As part of The Drum's Deep Dive into E-commerce, Skimlinks’ Angus Quinn (head of marketing, EMEA), explains what commerce content is, and how savvy online retailers can take advantage of the opportunity to drive direct purchases at a fraction of the cost of other channels.


Comments